Shipping / Return Policy

Production and Shipping

We email your 3D preview within 2–3 days of your order. Production and dispatch take place within 7 days after your preview approval. Delivery time is additional.

Free EU shipping. Shipping outside the EU is calculated at checkout, where available.

Preview Approval and Refunds

Production starts only after your approval. If you choose not to approve the preview before production starts, contact us to cancel and receive a full refund.

For full details, see our Shipping Policy and Refund Policy.

Questions? Email rui@mapkraft.com.